Our Return Policy – Yummy Co Exotics Weed Shop

Effective Date: [2025]

Introduction

At Yummy Co Exotics Weed Shop, customer satisfaction is our top priority. If you’re not completely satisfied with your purchase, we’re here to make it right. This Return Policy outlines the conditions and procedures for returns, exchanges, and refunds.

Return Eligibility

To be eligible for a return, your item must meet the following criteria:

• Unused and in the same condition you received it

• In its original packaging

• Accompanied by a receipt or proof of purchase

Non-Returnable Items

The following items are not eligible for return:

• Perishable goods (e.g., food, flowers, newspapers, or magazines)

• Health and personal care products

• Items not in original condition, or those that are damaged or missing parts due to customer mishandling

How to Initiate a Return

1. Contact Us
   Please contact our customer support team at [email protected] with your order number and reason for return.

2. Return Authorization
   Once approved, you will receive a Return Merchandise Authorization (RMA) number and return shipping instructions.

3. Ship the Item
   Securely package the product and send it to the provided address. Ensure the item is protected during transit.

Refund Process

Once your returned item is received, the process will be as follows:

• Inspection: Our team will inspect the item to verify its condition.

• Notification: We will notify you by email about the approval or denial of your refund.

• Processing: Approved refunds will be issued to your original payment method from Monday to Saturday.

Late or Missing Refunds

If your refund hasn’t appeared:

1. Recheck your bank account.

2. Contact your credit card company (posting delays may apply).

3. Reach out to your bank. Processing times can vary.

4. Still no refund? Contact us at [email protected].

Exchanges

We only replace items if they are defective or damaged. To request an exchange for the same item, please contact our support team at [email protected].

Shipping Costs

• Return Shipping: Customers are responsible for return shipping costs.

• Non-Refundable Shipping: Original shipping charges are non-refundable.

• Exchanges: Regarding refunds, return shipping fees may be deducted from your total refund amount.

Need Help?

If you have questions about returns, refunds, or exchanges, please email us at [email protected]. We’re here to help.